Good people to do business with…

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Blue Surface

Steve Madden is a commercial/business solutions director with deep expertise in economic and financial modelling drawn from over 30 years’ experience in developing competitive, compelling, realistic business cases spanning transformation, operational delivery, commercial and financial strands principally within outsourced services contexts.

Steve has extensive experience of designing, benchmarking and reviewing customer services and support operations and developing financial business cases and effective commercial arrangements which manage risk transfer between customer and supplier.

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4OC enables organisations deliver better and more effective services to their customers, developing down-to-earth and workable solutions in partnership with client teams and providing ongoing mentoring and support required to guarantee they succeed.


Anderede and 4OC teams have worked collaboratively over the last 10 years providing business development, business case analysis and design, commercial and contract management and implementation planning for Harrow Council, Liberata, JBW Group and the Money and Pensions Service

Purpose Led Performance, led by Chris Blackwell, is passionate about helping organisations and individuals to be the best they can and to make a positive impact on society.  PLP work with organisations that are experiencing periods of growth, change or challenge.

The Network Group

Anderede is a founder member of the group, a diverse range of specialist practitioners from the public, private and voluntary sectors, each with a substantial background of working in or supporting the NHS, local authorities and wider public and private sectors.



The group aggregates their expertise, alongside that of client teams to better support the development of sustainable integrated care.

Customeric Consulting is a niche business consultancy partnership offering solutions which focus upon putting the customer at the centre of design.  Customeric Consulting's strengths and core competencies come from our breadth of market knowledge and extensive experience in everything customer service related.


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Ali Briggs is an experienced Business Solution, Stakeholder, and Transformation Director. She has over 25 years’ experience working in the public and private sectors to deliver sustainable business and service solutions backed by evidence-based options analysis and robust business cases. Ali brings learning from multiple sectors to underpin innovative but pragmatic solutions. At Capita, Ali led on a wide range of projects including helping a number of central govt departments to explore how to better prevent and/or manage service user debt; supporting NHS hospital trusts to develop new models of working to address funding challenges and designing outsourced service solutions for financial services organisations.

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