Image by Carlos Muza


Almost without exception our customers are looking for additional capacity, expertise and independence to help them analyse aspects of their business in depth, we support senior operational managers and board members providing:


  • Independent insight and challenge – a critical friend to CEO, COO and CFO in business development, acquisition, divestment

  • Operational performance review - costs and revenues, competitors, disruptors, service levels

  • Commercial and Contract Reviews – financial performance and risk, cashflow, Payment by Results (PbR)

  • Transformation Plans and Outcome risk assessment – Target Operating Model risks and benefits, critical path and key dependencies, resource plans and skills gaps

Mixologist Preparing a Drink


Right is seldom first time.  Many of our assignments span 12 months or more, solutions need to evolve. So we help customers to:

  • Iterate Business Case, Financial and Target Operating Models

  • Manage major procurements: often leading on competitive dialogue, open and restricted procedures

  • Undertake proposal reviews & trial moderation

  • Design proofs of concept

  • Manage Requirements Analysis, process mapping and Use Case development


We help produce detailed commercial and financial designs for new operating models:

  • Business case rationale and financial assessment

  • Change Case / Technical solution ROI – feasibility, ambition and risk assessment

  • Independent review of current operating models and costs

  • Capacity planning and design for increase/decrease in business activity

  • Exceptional Costs review and mitigation strategies

  • Supply Chain optimisation / commercial approaches to reward cooperative behaviours

  • Workforce planning, skills development, managing change fatigue, co-design

  • Manage Stakeholder engagement plans

Brain Storming on Paper


We partner with experienced, proven Implementation and Delivery partners to:

  • Supplement existing client operational capacity on short term or Interim Management basis

  • Act as a “critical friend” to existing management, building capability and helping them to create a positive environment for successful implementation of organisational and technical change

  • Provide Programme Management professional support creating/supplementing in house capability

Making Bread